Cookie Policy

Learn about how we use cookies and similar technologies on our website and mobile app.

Last updated: December 20, 2024

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website or use our mobile application. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

This Cookie Policy explains how Thalatha ("we," "our," or "us") uses cookies and similar technologies on our website and mobile application.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website and app to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your login status.

  • Authentication cookies to keep you logged in
  • Security cookies to protect against fraud
  • Session cookies to maintain your session
  • Load balancing cookies for performance

2.2 Functional Cookies

These cookies enhance the functionality of our website and app by remembering your preferences and choices.

  • Language preference cookies
  • Theme preference cookies (dark/light mode)
  • Location preference cookies
  • User interface customization cookies

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website and app by collecting and reporting information anonymously.

  • Google Analytics cookies
  • Firebase Analytics cookies
  • User behavior tracking cookies
  • Performance monitoring cookies

2.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

  • Advertising platform cookies
  • Social media integration cookies
  • Retargeting cookies
  • Conversion tracking cookies

3. Third-Party Cookies

We use third-party services that may set their own cookies on your device. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Firebase: For app analytics and push notifications
  • Stripe: For payment processing and fraud prevention
  • Twilio: For SMS services and communication
  • Social Media Platforms: For social sharing and integration

These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser or app. They are used to maintain your session and remember your actions during your visit.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us recognize you when you return to our website or app.

Typical Cookie Lifespans:

  • Session cookies: Deleted when browser/app closes
  • Authentication cookies: 30 days
  • Preference cookies: 1 year
  • Analytics cookies: 2 years
  • Marketing cookies: 90 days to 2 years

5. Managing Your Cookie Preferences

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Allow only first-party cookies
  • Delete existing cookies
  • Set preferences for specific websites

5.2 Mobile App Settings

In our mobile app, you can manage cookie preferences through:

  • App settings menu
  • Privacy preferences
  • Data collection settings
  • Analytics opt-out options

5.3 Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can choose which types of cookies to accept or reject. You can change your preferences at any time through our cookie settings.

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website and app may not function properly:

  • You may need to log in repeatedly
  • Your preferences may not be saved
  • Some features may be unavailable
  • Performance may be affected
  • Personalized content may not be available

Essential cookies cannot be disabled as they are necessary for the basic functionality of our services.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@thalatha.app

Address: Thalatha Inc., Kuwait City Business District, Kuwait City, Kuwait

Phone: +965 1234 5678

Data Protection Officer: dpo@thalatha.app

Questions About Cookies?

Contact our privacy team for any questions about our cookie practices.